The District
PFAS Information
Water Quality
Water and Sewer Rates
Sewer (Wastewater)
Wastewater Sewer Backup
Hydrant Flushing for Water Line Maintenance

General FAQs

What is the Perry Park Water and Sanitation District?

What is a Special District?

Who are the people on the District’s Board and how are they chosen?

When does the Board meet?

Who can serve on the Board of Directors?

Who are the current Board members?

Can I attend any of the Board meetings?

Where is the District’s office located?

What is the difference between this District and the Perry Park Metropolitan District?


Water FAQs

Where does our water come from?

What are my responsibilities regarding the water and sewer pipelines?

What could cause my water consumption to be higher than usual?

If I suspect a leak, how do I confirm it?

If I have a confirmed leak in my home, what should I do?

How can I water my lawn and still conserve water?


Water Quality FAQs

What is a Consumer Confidence Report (CCR)?

Why would a current CCR contain results from a previous calendar year?

When are the CCRs made available to the residents of Perry Park?

Does the annual water quality report indicate we have quality water?

Testing for Lead

Does Perry Park Water test for lead?

Where does lead come from?

How can lead get in the water?

What if I have lead pipes inside my home?

Water Clarity/Discoloration

What should I do if my water is discolored?

What causes water to be discolored?

Is the water safe to drink if it is discolored?

Can I still do laundry when the water is discolored?


Water and Sewer Rates FAQs

What do water rates pay for?

What is the sewer rate for?

Why is there a monthly water base rate?

Why is there a monthly sewer (wastewater) base rate?

Why do I have to pay for replacing system pipes or any other infrastructure?

Why are water rates at larger utilities less expensive?

What does the capital improvement fee pay for?

Where can I see the annual budget and more about the District’s financials?


Wastewater FAQs

What is wastewater (sanitary sewer)?

Why does wastewater have to be treated?

Why are wastewater services always the same amount each bill?

Where does our wastewater go?

Where does the discharge from the wastewater treatment plants go?

Who maintains the wastewater service pipelines?

What if I have sewer odor in my house?

What is a main sewer (wastewater) line?


How to Avoid Sewer Backups (what not to put down the drain)

How can we prevent a sewer backup in our home?

Who is responsible for the sewer (wastewater) pipeline maintenance?

What items should NEVER go down the drain or into a toilet?

Who cleans up a backup sewage mess in my home?

Are there any insurance options to protect us from backup damage?

What should we do if we have a sewer backup in our home?

How does the District maintain its main sewer (wastewater) pipeline?

How do I dispose of hazardous household chemicals?


Hydrant Flushing FAQs

What is “flushing” the water system?

Why is flushing necessary?

Isn’t flushing a waste of water?

Do other public water providers flush their pipelines?

Can local construction cause the system to flush?

When does water system flushing occur?

What if my water continues to be discolored after the flushing?

What if my cold water runs clear, but my hot water is discolored?

Does the District monitor the water’s quality during the flushing process?

What should I do when I see the District’s crew flushing hydrants in my area?